Privacy Policy

Last Updated: [06/09/2023]

1. Introduction

Welcome to SmokeBuddy.eu and the SB WORLD app (collectively referred to as “the Service”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and app. By accessing or using our Service, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information when you use our Service:

2.1 Personal Information

• When you create an account, we may collect your name, email address, and other contact information.
• If you make a purchase, we may collect your payment information, such as credit card details.
• We may collect information you provide when you contact our customer support.

2.2 Usage and Device Information

• We may collect information about how you interact with our website and app, including your IP address, browser type, device type, and operating system.
• We may use cookies and similar tracking technologies to collect data about your browsing and usage patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Providing and Improving the Service

• To deliver and maintain our Service, including processing your orders and providing customer support.
• To enhance and personalize your experience on our website and app.

3.2 Communication

• To send you service-related updates, notifications, and promotional materials (you can opt out of promotional emails at any time).
• To respond to your inquiries and requests.

3.3 Legal Compliance

• To comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

• With your consent.
• To service providers and partners who help us operate, develop, and improve our Service.
• To comply with legal obligations or to protect our rights, privacy, safety, or property.
• In connection with a business transaction, such as a merger or acquisition.

5. Your Rights

You have certain rights regarding your personal data, including the right to access, rectify, or delete your data. To exercise these rights or if you have any questions about your data, please contact us at contact@smokebuddy.eu

6. Security

We take reasonable measures to protect your data, but no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the security of your data.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Service or by other means.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at contact@smokebuddy.eu.